We always strive to provide you the best online experience and services on every single purchase.
All India Book House(AIBH) will ONLY accept a return of delivered products IF:
Kindly provide us with the following details to process the Return Request at our end.
When Are Returns Not Possible ?
There are certain scenarios where it is difficult for us to support returns:
You can cancel your order online before the product has been shipped. If you paid via a prepayment mode (credit card, debit card or net banking or other legal electronic payment mode), then your entire order amount will be refunded excluding 2.5% payment gateway charges (if any). The customer will receive the refund for the shipping charges also, if the return is a result of our error.If a customer rejects a prepaid order and its already shipped/attempted then the delivery charges of forward shipping and return shipping will also be deducted.We do not replace or exchange the books have been purchased. Our customer can only receive the refund. Unfortunately, an order cannot be cancelled once the item has been shipped.
If you wish to cancel an order, please follow these steps:
Cancellation of Orders Without Prior Notice
aibh.in reserves the right to cancel any order without any explanation for doing so, under situation where www.aibh.in is not able to meet the requirement of the order placed or order so placed/cancelled does not comply with the www.aibh.in policy or for any other reason. However, www.aibh.in will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund will be made in reasonable time.
Your orders might get cancelled by us without any prior notice and you will be informed within 10 days after placing the order via email or phone after the cancellation of the orders based on any or all of the following reasons:
Payment modes of refund available after returns/cancellations: