When Sorry Isn’T Enough

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Making Things Right with Those You Love “I SAID I WAS SORRY!” Real life involves real people who make real mistakes. And sometimes saying “I’m sorry” just isn’t enough. But, the good news is that you can learn the art of apology. Through their research and interaction with hundreds of individuals, counselor Dr. Jennifer Thomas and Dr. Gary Chapman, author of the revolutionary The 5 Languages, have discovered five fundamental aspects or “languages” of an apology: • Expressing Regret – “I am sorry.” • Accepting Responsibility – “I was wrong.” • Making Restitution – “What can I do to make it right?” • Genuinely Repenting – “I’ll try not to do that again.” • Requesting Forgiveness – “Will you please forgive me?” In When Sorry Isn’t Enough, you will learn how to recognize your own primary apology language while speaking the languages of those you love. Understanding and applying the five languages of apology will greatly enhance all of your relationships. GARY CHAPMAN – author, speaker, and counselor – has a passion for people and for helping them form lasting relationship. He is the bestselling author of The 5 Love Languages® series and the director of Marriage and Family Life Consultants, Inc. Gary travels the world presenting seminars, and his radio programs air on more than 400 stations. For more information, visit 5lovelanguages.com. JENNIFER THOMAS, PhD, is a clinical psychologist with Associates in Christian Counseling in Winston-Salem, North Carolina. Dr. Thomas holds a BA degree in psychology from the University of Virginia and MA and PhD degrees in clinical psychology from the University of Maryland.